The 10% that Matters

Pay most of your attention to the top and bottom performers

The manager should spend 90% of their people time with 20% of their team to maximize team impact. Teams often follow the Pareto Principle (80% of a team’s impact is generated by 20% or less of the team members), and the manager’s time needs to match this.

The manager’s time is one of their most scarce resources, and the majority of that time is usually g…